They're not on the compatability list of Synology either.īelow is the email I first sent to support. They also said it could be my drives since they're not on the compatibility list. It’s good to know the speed is relatively stable in ext4.ĭo you think you may continue to use the ext4 format and consider this case as resolved?' The tech dept advised that the speed could be related to network environment, computers, hard drives, files and we are unable to ensure a stable speed. The last email from support was in the early morning of Dec. Are you using btrfs or ext4? I found that I get faster transfer speeds with ext4, but it still not a stable 112MB/s like on the Synology. I really don't recommend WD Blue label drives for any NAS. I reached out to support by email on 12/20 and they haven't been of any help although they reply each day with more "tips". I didn't have this issue with transfer speeds on the Synology DS220J and that NAS has low end specs compared to the F2-422. So far I've only transferred some media for my Plex Media Server on to it. I don't have a 10 Gigabit network so I don't expect that port to be much faster. My transfer speeds vary every time with any of the 3 network ports on this NAS. I have the F2-422, which has slightly better specs than your model and even has a 10GbE port (for future proofing). I'm really struggling to find the cause of the issue. I'm getting a steady 100 MB/s when copying the same files, over the same network, from the same PC. I then removed the WD Reds and replaced them into the ASUSTOR NAS, rebuilt the RAID and copied the same files. I'm also experiencing long periods of no activity during the copy process, up to 10 minutes in some cases where no data transfer is occurring.ĭuring this period, it's difficult to log into the TNAS and often takes several attempts as the login timesout. I've swapped out the WD Blues for WD Reds and I'm still having the same issue with slow and stuttering copying of files to the TNAS. Client computer is fitted with M.2 drives. Also, the drives on your computer may not be fast enough to accommodate the maximum speed of your TNAS, so you can consider using a computer with faster drives.Ī. You can try to transfer files with a newer or different computer. Using a 64GB RAM, AMD Ryzen 3950X (16 core)ĬPU and storage performance of your client computer may affect the speed of file transfers. CPU utilization is between 5% to 30% when writing a large file to the TNAS.Ĭheck the performance of your client computer.Ī. I've installed no additional apps since purchasing the TNAS.
Check the CPU and drive utilization in Resource Monitor, or go to Control Panel to stop all other services except the services you need to run.Ī. Make sure no resource intensive tasks are not running on the TNAS. Brand new 6TB Western Digital Blue drives.
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Worn out drives may prevent full utilization of the network.Ī. Make sure the drives installed in the TNAS are healthy. Go to control panel in TOS to check volume status.Ī.
If you recently set up your TNAS and created a new volume, the system inspection of new volume may consume system resources. If your computer is connected to a wireless network, please try to use a wired network to test the data transfer rate again. You can try to use another cable to see if the problem persists or is solved.Ī. Make sure your network cable is CAT5/e, and not bent or degraded. Router is Gigabit and is connected directly to the NAS.
If you do not have a Gigabit router or switch handy, you can try connecting the network cable directly between the TNAS and your client computer to check if the low data transfer rate is caused by the router or network switch.Ī. If the data transfer rate between TNAS and your client computer is significantly lower than the normal rate, you may need to try following troubleshootings:Įnsure Gigabit connection between TNAS and your client computer.
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